If these don’t match, you need to change your printer’s IP address. Only the fourth and final segment should be different. Now here’s the important part: your printer IP address needs to have the same first three segments as your PC IP address (you can check your PC’s iPv4 address by entering ipconfig into command prompt). On the information sheet you printed earlier (see ‘Preparation’ section), you should see your printer’s IP address under ‘iPV4.’ There are three main classes of IP address for home network devices, each of which has different numbers in the first ‘segment.’ The three main classes are Class A (10.x.x.x), Class B (172.x.x.x) and Class C (192.x.x.x). Make sure to “Turn on network discovery” (ironically, you don’t actually need to turn on “file and printer sharing”) under both the Private and “Guest or Public” settings, then click “Save changes.”ĭoes the Printer Have the Right IP Address? (Yes, it still exists!) Click “Network and Sharing Centre -> Change Advanced sharing settings.” (You can also try this if you had a major Windows update recently, and your Wi-Fi printer stopped working.)Ĭlick the Start button, type “control panel,” then go to Control Panel when it appears in the results. If your Wi-Fi printer is installed and working fine with some computers on your network, but refusing to connect to others, you may need to turn on Network Discovery on that PC. In the new window scroll down until you reach Printer Spooler, right-click it and click Restart. To really truly clear your printer spooler, open the Start menu, type “services” and click Services when it appears. Starting with the simple stuff, if you already have a Wi-Fi printer installed and it’s been working fine until now, then its sudden failure could be down to a clogged up printer spooler (the printer queue, in other words), which has a tendency not to clear itself up as it should. If your Wi-Fi printer is connected to your network but still not working, then the below solutions should help. If it’s not, then you should freshly install your printer or connect it via USB cable to a computer and set it up that way.
This will display your printer’s IP address and tell you if it’s actually connected to your network. You should also print the information sheet on your Wi-Fi printer, which can be done by pressing the “i” button or navigating to the Diagnostic/printer information option on your Wi-Fi printer screen. While this is happening, go to “Printers & scanners” on your PC, then click “Add a printer or scanner.” If your Wi-Fi printer turns up, click it and hopefully it will connect. If your printer doesn’t have a screen, just hold the Wi-Fi button on it until its lights start flashing.
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